Customer ordering app
A branded, accessible catalog with account pricing, search, barcode lookup, cart, and order history.
One connected wholesale workflow
From the customer's phone to the warehouse pick list.
A branded app for your customers, an order workspace for your office, and pick lists for your warehouse. Account pricing and terms carry through all three.
Today's orders
Open orders11+3 this morning
Active customers476 ordered today
Order value$6.2kToday
OrderCustomerStatus
#914Rosa's TaqueriaPicking
#913Dockside Fish HouseSubmitted
#912Maple & Main CaféPicked
#911Star Mini MartFulfilled
Order #914 receivedReady for the warehouse
Repeat orders, simplifiedUsual items are already waiting
The platform
Everything the everyday order needs.
Each surface is simple for its audience. The workflow stays connected underneath.
Fast repeat ordering
Customers see the products they buy most, with last quantities ready to adjust.
Private catalogs and pricing
Tiered prices, account overrides, and optional price hiding enforced by the API.
Warehouse picking
Orders become category-sequenced pick lists with per-line progress and clear status.
Actionable analytics
Find top products and customers, dormant accounts, never-ordered items, and pricing gaps.
Ten customer languages
English, Spanish, Chinese, Portuguese, Arabic, Gujarati, Hindi, Urdu, Romanian, and Turkish. The app follows each customer’s phone. Arabic and Urdu read right to left. Notifications translate too.
For customers
Easy enough to use in a stockroom, during a rush, or in a second language.
Built around visibility, large controls, predictable navigation, and repeat buying.
- Search every category by name or SKU
- Scan a barcode to find a product
- See only the correct account price
- Keep a long cart through an app restart
- Repeat a previous basket in one tap
- Check order number, details, and status
For distributors
Manage the catalog, customers, pricing, orders, and warehouse from one place.
Each wholesaler gets a private workspace on its own subdomain, with its own branding and fully isolated data.
- Product and customer CSV imports
- Pricing tiers and customer overrides
- Drag-to-order warehouse categories
- Order search and status filtering
- Pick progress and printable lists
- Notifications and delivery log
- Sales, account, and catalog analytics
Ridgeline FoodsDashboardOrdersInboxAnalyticsCustomersProducts
Orders
Today's order queue
14Open5Picking9Picked
#2214Cedar Grove MarketPicking
#2213Pho Saigon KitchenSubmitted
#2212Athena BakeryPicked
#2211Quick Stop 7Fulfilled
Wholesale ordering software FAQ
Questions distributors ask before a product tour.
Workflow fit, customer adoption, and systems Pacto needs to complement.
What is wholesale ordering software?
It gives business customers a structured way to browse an approved catalog, see account pricing, repeat purchases, and submit orders while giving the distributor a consistent order and fulfillment workflow.
Does Pacto replace an ERP or accounting system?
Pacto focuses on customer ordering, distributor order management, warehouse picking, and adoption. Where order or customer data needs to reach another system, integrations are scoped under a Scale agreement.
Can every customer have different pricing?
Yes. Pacto supports pricing tiers and customer-level overrides so each buyer sees the terms for that account.
How does repeat ordering work?
Customers use their real order history, reopen a prior basket, and adjust quantities. Product availability, minimums, and pricing are revalidated at submission.
How long does it take to go live?
Under two weeks for a typical operation. Import products and customers by CSV, set pricing tiers and overrides, order your warehouse categories, and invite buyers. Migrating from an existing system is scoped separately.
Which distributors is Pacto designed for?
Pacto is built for independent B2B distributors: foodservice, produce, meat and seafood, beverage, convenience and grocery, janitorial, and cleaning-supply operations.
See the complete loop
Follow a real order from login to pick completion.
We'll tailor the walkthrough to your catalog size, customer types, and current process.