Built from specific requests
Pacto's feature list began as a list of complaints: baskets rebuilt from price sheets, voicemail orders re-keyed before seven, price disputes with no record to settle them.
Why Pacto
Every feature answers a problem an order desk has.
Pick lists in your warehouse's aisle order. Prices revalidated at the moment of submission. Per-product overrides for the one account that negotiated a different number. Pacto is a collection of specific answers to specific problems in distribution.
Our point of view
The order desk is the spec.
How orders arrive, how prices get argued about, and how a warehouse walks an aisle decide what gets built, and in what order.
How it gets built
Requests go in, ranked by operational pain.
Distribution first
Account pricing, repeat baskets, and warehouse pick flow are the core of the product. Every screen is built around one of them.
Improvement has a queue
Every release starts with an operational problem a distributor reported. The roadmap below is that queue, in order.
Distribution comes first
The software bends to the operation.
That rule decides every screen, from the customer app to the warehouse and distributor workspace.
- Preserve account-specific pricing and customer relationships
- Open, adjust, submit: repeat orders in three steps
- Ten customer languages, English to Turkish, with more to come
- Turn incoming orders into pick-ready warehouse work
- Build what distributors ask for, in the order they need it
- Keep every screen simple for the person using it
What’s next
Three releases, in build order.
Guided onboarding ships first, ordering rules follow, and account insights come after that.
The sequence can shift when distributor feedback shows a faster win.
01
Guided setup and in-app help
A skippable first-run walkthrough in all ten languages, contextual hints, replayable tutorials, and practical help content for customers and distributor teams.
02
More flexible ordering rules
Case-pack multiples, minimum order values, maximum quantities, and automatic cart repricing to match the way each distributor sells.
03
Smarter product and account insights
Bestsellers, customer-specific hot items, repeat-rate reporting, buying cadence, and clearer signals when an account may be going quiet.
Our promise
Stay close to the people doing the work.
We keep listening to distributors and turning recurring operational problems into focused product improvements, release by release.
Help shape what comes next
Bring us the workflow your current tools still make difficult.
We'll walk through it together. What Pacto handles today, you'll see on screen. What it doesn't yet goes on the roadmap with your name on it.